Meet the Gang

We're a team of relentlessly curious data scientists, engineers, marketing and research nerds who geek out on solving our customers' B2B audience problems.

Our story 

and why we exist

We never meant to start this business. We had no industry experience before getting going, and back in 2020 no one on the founding team could tell the difference between one research methodology and another.

There's a polished, buttoned-up story we tell when we have to, but the truth is how we got here is winding, serendipitous, and marked by lots of luck.

Emporia was founded by Michael, Jake, and Mark in 2020. But we weren’t a B2B research company back then. Launching as an EdTech startup, we worked for eight long months on an idea that didn’t take off.

Having already left our jobs, we were determined to pivot until we found something that stuck. So we sat down to evaluate different problem spaces we’d come across in our careers ...

Jake and Mark met while working as software engineers at Goldman Sachs in New York, where they observed their finance peers leveraging expert networks. If you know anything about expert networks, you know they come with a high price tag and rely on slow, manual email correspondence with experts. Most can agree that these services are operationally expensive and inefficient. We thought there could be a better way of connecting professionals to engagements that didn't cost an arm and leg.

Rather than leaning on manual efforts to source experts, we built a scrappy but surprisingly effective sourcing and distribution engine using a data-first approach. Think of it as more akin to ZoomInfo: clients could specify their target professional persona, and we’d connect them auto-magically to their research engagements. It worked better than we could have imagined.

As we widened our aperture from expert engagements to the broader B2B research world, we uncovered a much larger problem: traditional research panels were plagued by outdated practices, self-reported data, and fraud rates as high as 40%. While we didn’t experience fraud in our own recruiting approach, our customers told us that battling fraud was one of their biggest challenges. It became clear that our model could solve their pain points while delivering higher-quality insights.

What started as a scrappy pivot has become a mission: to rethink how B2B audiences are leveraged for smarter business decisions. Today, Emporia is building tools like Polis, our participant portal, and Levada, our verified audience traffic allocator, to help businesses unlock high-quality insights they can rely on. We’re proud to stand alongside our clients — innovators at the forefront of change — to bring better products, services, and strategies to the world of work.

Key Moments That

Defined our Thinking

July, 2020

Company Founding

Michael, Jake and Mark leave their jobs to start an EdTech company they call Emporia.

May, 2021

Pivot!

After almost a year of work on a different idea, the guys rip the bandaid off and start over.

June 2021

Accelerator Program

The "new" Emporia gets accepted to ERA, NYC's premiere tech accelerator program.

November, 2021

mrxCore Launches

The team graduates ERA and launches the first version of our new product out of private beta.

March, 2022

Polis Launches

Rollout of the insights industry's first-ever entirely LinkedIn-verified B2B participant portal.

November, 2023

Best New Product

mrxCore is recognized on a global stage for winning 'Best New Product Innovation in Research'.

March, 2024

Venture Funding

The team raises over $6 million in venture financing to reimagine B2B research.

May, 2024

Levada Launches

Audience allocation tooling rolls out to increase the quality of 3rd party suppliers.

December, 2024

Actions!

'B2B Audience Actions' launches to better bridge research, marketing and sales for B2B companies.

Meet the Emporians

Our growing group of purple party people stretch from Kenya to The Philippines, don't take ourselves too seriously, and are united by a commitment to quality and impact.

Michael Hess

Co-founder & CEO

Jake Roeland

Co-founder & CTO

Mark Hannan

Co-founder & CDO

Christopher Hughes

Founding Engineer, Product

Roxanne Francisco

Senior Participant Success Associate

Jason Maddocks

VP of Engineering

Rebecca Strangio

Sr. Client Solutions Manager

Jonathan Blanton

VP, Strategic Accounts & Partnerships

Rachel Go

Strategy & Ops Manager (GTM Lead)

Paula Martinez

Head of Operations

Raphael Madrid

Project Delivery Manager

Eljen Garcia

Sr. Project Delivery Associate

Josh LaRosee

Senior Software Engineer

Lizzie Rochelle Sombilon

Sr. Project Delivery Associate

Nelius Muraguri

Sr. Project Delivery Associate

Andrew Blum

Senior Engineering Manager

Michael Kutsch

Vice President of Client Solutions

Charm Grace Matiga

Sr. Project Delivery Associate

Alejandro Gómez

Client Solutions Associate

Lauren Barattini

Director of Client Solutions

Molly Riebau

Senior Manager, Client Solutions

Nikita Capistrano

Project Delivery Associate

Jordan Savage

Software Engineer

Natalie Blodgett

Client Solutions Manager

Tram Pham

Client Solutions Manager

Danica Mae

Project Delivery Associate

Dianne Sombilon

Project Delivery Associate

Brandon Simon

Senior Software Engineer

Huan Nguyen

Senior Software Engineer

Catherine McNeel

Finance Manager

Cassie Bruno

Director of Client Solutions

Dan Sprofera

Director of Client Solutions

Scott Wallace

Vice President of Client Solutions

Razielle Ann Ambat-Bayas

Project Delivery Associate

Kate Nicole Villahermosa

Project Delivery Associate

Anna Rodgers

Senior Client Solutions Associate

Manuel Carlo

Client Solutions Associate

Max Mahoney

Client Solutions Associate

Aiva Chapa

Client Solutions Associate

Lijin Guo

Software Engineer

Lydiah Mwangi

Project Delivery Associate

Grace Seymour

Client Solutions Manager

blog

Resources

for Researchers

Explore all resources

briefd: Market Research & Insights (3-27-26)

Market research weekly update for March 20-26, 2026: Qualtrics synthetic panels, quantilope Category Twins, Nielsen leadership changes, and M&A deals.Welcome to briefd: Market Research & Insights – your weekly intelligence briefing on the market research industry. Each week, we scan leading MR publications, blogs, and news sources to surface the developments that matter. Please note, briefd is AI-generated and may occasionally make mistakes. Edition Summary: Market Research & Insights Trends (March 20 – March 26, 2026) AI and Tech Innovations in Market Research Qualtrics Launches Synthetic Consumer Panels for Market Research At X4 2026 in Seattle, Qualtrics announced synthetic consumer panels for U.S. audiences that simulate how consumers respond to research questions. The capability enables companies to test product ideas and marketing messages more quickly than traditional methods, with expansion to UK, Ireland, Canada, Australia and New Zealand planned for the first half of 2026. quantilope Debuts Category Twins Synthetic Research Product The insights firm launched Category Twins on March 17, building AI replicas of specific audiences for early-stage research from clients' own brand health data. The synthetic data solution uses metrics from the Ehrenberg-Bass Institute and automatically updates with each new tracking wave, allowing brands to instantly create twins for different segments. Kantar Partners with Quilt.AI to Co-Develop Innovation Tool Kantar announced a strategic partnership with Quilt.AI on March 18, including a non-equity financial commitment to co-develop joint offers. The first product from the alliance is EvaluateExplorer, a new innovation tool combining both companies' capabilities. Zeta Global Launches Superintelligent Agent Athena Marketing platform Zeta Global made its superintelligent agent for enterprise teams generally available on March 25. Athena converts enterprise data into predictive answers for CMO-level users, powered by advanced OpenAI models and backed by Zeta's proprietary database. B2B Market Research Developments Basis Global Partners with AnswerRocket on AI-Driven Research London-based brand intelligence and market research firm Basis Global announced a partnership with solutions consultancy AnswerRocket. The collaboration promises to use AI to improve how market research is done rather than replace traditional methods. Partnerships, Mergers, and Acquisitions Smartly Acquires INCRMNTAL for Real-Time Marketing Measurement New York-based ad tech company Smartly agreed to acquire INCRMNTAL on March 17, an AI-powered platform providing real-time insights into incremental impact of cross-channel marketing investments. Financial terms were not disclosed, and the deal brings together campaign optimization and always-on measurement capabilities. Accord Marketing Acquires London Insights Consultancy Acacia Avenue London-based insights consultancy Acacia Avenue was acquired by Accord Marketing on March 11. Acacia Avenue, founded in 2002, provides full service qualitative and quantitative research for clients across Europe and North America, and will continue operating with its existing team while gaining access to Accord's infrastructure and resources. Ipsos Acquires Seventh Decimal for Out-of-Home Measurement Ipsos announced the acquisition of Seventh Decimal on January 27, a research technology company specializing in Out-Of-Home audience measurement. Established in 2019 and headquartered in the UAE, Seventh Decimal will benefit from Ipsos resources to scale its operations. Barcelona Startup Uxia Raises EUR 1 Million in Pre-Seed Funding Barcelona-based Uxia, which automates user testing with AI-generated synthetic users, announced a pre-seed funding round of around EUR 1 million. The funds will fuel product development, talent acquisition and international expansion for the B2B research technology platform. Industry Leadership & Organizational Changes Nielsen Names Three Senior Leaders Supporting Key Client Segments Nielsen announced three strategic senior appointments on March 24. Seth Ladetsky was named Head of Global Sports, Trevor Fellows will lead advertiser and agency relationships, and Matt Devitt will oversee national publisher accounts. All three report to Amilcar Perez, Chief Revenue Officer. Ipsos Appoints Alexandre Boissy as Deputy CEO Ipsos announced on March 24 the appointment of Alexandre Boissy as Deputy Chief Executive Officer, effective April 7. Based in Paris and reporting to CEO Jean Laurent Poitou, Boissy will oversee Operations, General Secretariat, Legal, and Corporate Communications globally. He brings over twenty years of executive experience from the Air France-KLM Group. Kantar Appoints David Gompel as UK Executive Managing Director Kantar appointed former Valtech leader David Gompel as Executive Managing Director in the UK on March 10. Gompel brings over 25 years of experience in digital transformation, data and marketing, having most recently served as CEO Europe at digital consultancy Valtech. Rodeo13 Appoints Four Non-Executive Directors to New Board Marketing consultancy for the insight sector Rodeo13 appointed four Non-Executive Directors to a new Board on March 16: Nikki Lavoie, Shazia Ginai, Paul Griffiths and Steve Henke. The establishment of the Board reflects the company's commitment to diversity of thought and ensures operations keep up with rapid growth. Ipsos Appoints Nathan Brumby as Chief Platforms and Technology Officer Ipsos announced the appointment of Nathan Brumby as Chief Platforms and Technology Officer on February 23, effective February 16. The appointment signals the company's continued investment in technology infrastructure and platforms to support its global market research operations. Expert Insights & Thought Leadership Quirk's Dallas 2026 Highlights Industry Focus on Speed and AI The Quirk's Event Dallas 2026, held March 10-11, confirmed that agility was the word of the show as brands face pressure to make decisions with less time and smaller teams. Digital twins emerged as one of the buzziest topics, with brands using AI-built personas to simulate consumer behavior and test decisions quickly. ESOMAR LATAM 2026 Conference Held in Rio de Janeiro ESOMAR LATAM 2026 took place March 22-24 in Rio de Janeiro under the theme Floresça, focusing on growing ideas, inspiring connections and shaping thriving markets. ESOMAR partnered with Globo, the largest media company in Latin America, for content collaboration and visibility around the event. Quirk's Virtual Event Explores The Changing Consumer Quirk's Media hosted Quirk's Virtual – The Changing Consumer on March 25, featuring sessions on insights playbooks for strategic decision-making and how TikTok and EyeSee are exploring shifts in consumer behavior and the creator economy's role in turning cultural signals into commercial outcomes. Industry Debate Intensifies on Synthetic Data in Market Research Qualtrics research shows 62% of market researchers have already used synthetic data, and 71% believe it will constitute the majority of research within three years. The synthetic data market is projected to grow from $1.8 billion in 2024 to $8.2 billion by 2029, with industry bodies like ESOMAR and MRS expected to publish validation frameworks within two years.

March 27, 2026

.

5 minute read

Explore all resources

Never miss an opportunity.

Join the newsletter.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.