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Effective Date: 9/28/24
Welcome to Emporia, a platform connecting Respondents to Clients seeking their insight. The Emporia website and interactive properties through which the service is delivered (collectively, the “Service”) are owned, operated, and distributed by Emporia Learning Inc., a Delaware corporation (referred to in this Privacy Policy as “Emporia” or in possessive use, such as through “we,” “us,” “our,” etc.). At Emporia, we respect and value the privacy of our others. This Privacy Policy describes how personal information is collected, used, shared and safeguarded when you access the Service. Please read this Privacy Policy carefully. By using the Service, you consent to the collection and use of your information by us as set out in this Privacy Policy. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, YOU ARE NOT PERMITTED TO USE OR ACCESS THE SERVICE.
PERSONAL INFORMATION WE COLLECT
When you create an account or make a purchase on or through the Service, we may ask you for certain personal information about you, which may include your name, telephone number, postal address and email address. When you visit the Service, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Service, we may collect information about the individual pages or features that you view, what websites or search terms referred you to the Service, and information about how you interact with the Service. We refer to this automatically-collected information as "Device Information."
We may also use tracking pixels, web beacons, and similar technologies to collect information about your browsing activities over time and across different websites or online services. This information helps us understand your preferences and improve your experience with the Service.
We may collect Device Information using the following technologies:
"Tracking Pixels" are small transparent image files embedded in web pages or emails that allow us to collect information about your browsing activities, such as the pages you visit and the features you use.
You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Service. You may not send us any sensitive personal information (e.g., social security number, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Service or otherwise.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We and our service providers use personal information for our legitimate business purposes, including those specifically described below. We engage in these activities to manage our contractual relationship with you (including providing products and services to you), to comply with a legal obligation and/or because we have a legitimate business interest. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize the Service (for example, by generating analytics about how our visitors browse and interact with the Service).
We may also use the information collected through tracking pixels and similar technologies to analyze trends, administer the Service, track users' movements around the Service, and to gather demographic information about our user base as a whole. This information helps us to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
SHARING YOUR PERSONAL INFORMATION
We may share your personal information with third parties to help us use your personal information, as described above. With your consent, we may share your personal information with third parties for marketing purposes, as permitted by law. We may share your personal information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates may include a parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us. We may share your personal information with advertisers and actual and potential investors for the purpose of conducting general business analysis.
We will never share your phone number or personal information collected via communications with any third-party lead generation services. We may share your personal information with our company affiliates, for our administrative purpose including activities such as IT management, for them to provide services to you, or support and supplement the Services we provide (with your consent) .
We may share anonymized and aggregated information about your browsing activities and preferences with third-party partners, including advertisers and analytics providers, to assist us in delivering relevant advertising and improving the Service. This information does not personally identify you but may be used to deliver targeted advertisements that are more relevant to your interests.
If we reorganize or sell all or a portion of our assets, undergo a merger or are acquired by another entity, we may transfer your personal information to the successor entity. If we go out of business or enter bankruptcy, your personal information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honor commitments we made in this Privacy Policy. Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
DO NOT TRACK
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will revise this Privacy Policy accordingly.
JURISDICTION AND CROSS-BORDER TRANSFER
Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Service you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information.
OPTIONS REGARDING YOUR PERSONAL INFORMATION
If you have an account on the Service, you may at any time review or change the information in your account or terminate your account by emailing us at support@emporiaapp.com or by updating your account information directly in the Service. Upon your request to terminate your account, we will deactivate or delete your account and personal information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Service and/or comply with legal requirements.
You may opt out of targeted advertising by using the opt-out mechanisms provided in the advertisements or by contacting us at support@emporiaapp.com. Additionally, you can control the use of cookies and tracking pixels at the individual browser level. If you reject cookies or tracking pixels, you may still use our Service, but your ability to use some features or areas of our Service may be limited.
EMAILS AND OTHER COMMUNICATIONS
If you no longer wish to receive correspondence, emails or other communications from us, you may opt-out by emailing us at support@emporiaapp.com or by updating your account settings page, or deleting your account, on the Service. If you no longer wish to receive correspondence, emails or other communications from a third party, you are responsible for contacting the third party directly.
Under applicable law, including the GDPR and CCPA, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your personal data, or to object to or restrict certain processing activities. To exercise these rights, please contact us at support@emporiaapp.com.
DATA RETENTION
We will retain your personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include the length of time we have an ongoing relationship with you, when we have a legal obligation to which we are subject or as advisable in light of legal requirements.
We may retain anonymized and aggregated data (that does not identify you personally) for analytics and research purposes.
THIRD PARTY WEBSITES
The Service may contain links to third party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Service, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot protect the safety and privacy of information that you provide to a third party outside of the Service. Before visiting and providing any information to any third party websites or applications, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website or application, and should take those steps necessary, in your discretion, to protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Service.
SECURITY OF YOUR INFORMATION
We use administrative, technical and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information to us.
CHANGES
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" at the top of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Service, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Service after the date such revised Privacy Policy is posted.
MINORS
The Service is not intended for individuals under 18 years of age. We do not knowingly collect information from or market to individuals under 18 years of age. If you become aware of any data we have collected from individuals under 18 years of age, please contact us using the contact information provided below.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at
support@emporiaapp.com or by mail at Emporia Learning Inc., 40 W. 25th St. Floor 9, New York, NY 10010
Collectible Data
Emporia collects information by asking directly and by collecting information from and about the equipment you use when you access the Service. We also collect information about the selections and choices you make by examining the way a user interacts with Emporia.
This includes information collected through cookies, tracking pixels, and similar technologies as described above.
Your Acknowledgments
By using our Services, you agree to the terms and conditions of this Privacy Policy and our Terms of Service. You also agree that you assume all risks regarding your use of the Services, transmissions made over the Internet generally, and your sharing of your Personal or Other Information.
By using our Services, you grant us and all other persons or entities involved in the operation of our Services the right to receive, transmit, monitor, retrieve, store and use your Personal or Other Information, including information that may be privileged or confidential under applicable laws, in connection with the operation of our Services and our maintenance of your Personal or Other Information, as described in this Privacy Policy.
Types of Data
Emporia collects your name and email address (including but not limited to a hashed email address, Facebook identifier, Apple identifier) when you register for an account, update or change information for your account and when you sign up for email updates.
Emporia collects the approximate geographic location information (lower resolution than a latitude and longitude with three or more decimal places). We gather this information to give you more information about class or attendee locations. We may ask you to provide the information or we may use GPS or IP addresses. Location information is not only convenient for you, it may also be a security feature if, for example, it flags a sign in from a country in which you did not originally register your account.
In addition to the information that you provide when you register, Emporia collects certain information automatically. Emporia collects user identification information such as your mobile device’s unique device ID, screen names, handles, account IDs, assigned user IDs, customer numbers, your mobile device’s IP address, your mobile device operating system, or other user-or account-level or device information that can be used to identify a particular user or account or device.
Data Use
Emporia may use gathered data through partnering with third parties to collect and analyze, which may be used in a variety of manners.
Sensitive Information
Personal or Other Information related to your racial or ethnic origin, political opinions, religion or other beliefs, health or sex life, criminal background or trade union membership, and other similar information may be considered “Sensitive Information” under certain applicable law. We sometimes collect Sensitive Information when you create an account in the Services. For example, if you are a Participant, we may request that you provide information about your ethnicity. By entering such information, you consent and agree that we may use such information in accordance with this Policy.
If you are a Participant, please do not submit Sensitive Information to or through the Services in response to any question or request from a Researcher.
If you are a Researcher-Affiliated Participant, your applicable Researcher may ask you screener questions that involve Sensitive Information. The applicable Researcher is the controller of that information and we do not use it for our own purposes other than to provide the Services to the applicable Researcher as described in this Policy.
Future Data Access
Data Usage
Data Retention
Emporia will retain your personal data only for so long as is necessary for the purposes for which it was collected, unless: a)- a longer or shorter time is required by applicable law; b)- you request that the data be deleted earlier. Once we delete your data you will not be able to exercise the right to access, the right to erasure, the right to rectification or the right to data portability. In addition, Emporia may delete your personal information if you have not used or accessed the app within twelve (12) months.
Request to Delete User Data
Subject to certain exceptions set forth below, you may at any time contact our customer support at support@emporiaapp.com to request that your personal data be deleted.
Please note that we may not be able to comply with a request to delete your personal information if it is necessary to:
California Law (Shine the Light; CCPA)
Virginia Law (Virginia Consumer Data Protection Act, CDPA)
Virginia law provides that Virginia residents have the right to access, correct, delete, and obtain a copy of their personal data, and to opt-out of the processing of their personal data for direct marketing. If you are a Virginia resident and you wish to exercise your rights under the CDPA, you may contact support@emporiaresearch.com.
Connecticut Law (Connecticut Data Protection Act, CTDPA)
Connecticut law, under the Connecticut Data Protection Act, grants residents the right to access their data or have it deleted. The law is designed to enforce certain minimum transparency standards from businesses, among other mandates1. If you are a Connecticut resident and you wish to exercise your rights under the CTDPA, you may contact support@emporiaresearch.com.
Colorado Law (Colorado Privacy Act, CPA)
Colorado law, through the Colorado Privacy Act, allows residents to opt-out of data collection on websites, and requires companies to clarify what data they collect, its usage, and retention period. It grants rights to access, delete, and correct personal data as well as to opt-out of the sale of personal data2. If you are a Colorado resident and you wish to exercise your rights under the CPA, you may contact support@emporiaresearch.com.
Utah Law (Utah Consumer Privacy Act, UCPA)
Utah law, under the Utah Consumer Privacy Act, stipulates that consumers should have a reasonably accessible and clear privacy notice which includes categories of personal data processed, the purposes for processing, and how consumers can exercise the rights granted by the UCPA. If you are a Utah resident and you wish to exercise your rights under the UCPA, you may contact support@emporiaresearch.com.
GDPR
For information on opting out of data collection or details on GDPR please contact support@emporiaapp.com. For general information on GDPR please visit https://gdpr-info.eu/
Children’s Privacy (COPPA)
Emporia does not knowingly collect data or information from children under the age of 13. The Emporia Service is not intended to be used by anyone under the age of 13. Use or access of the Service by anyone under the age of 13 is strictly forbidden. If you are under the age of 13 do not use or access this Service.
Data Security
Emporia will take reasonable and appropriate measures to protect personal data from loss, misuse and unauthorized access. Data is encrypted and secured using AWS industry standards.
Emporia Learning Inc. reserves all rights not expressly granted herein.
