Project Delivery Associate - The Philippines

About Us

Emporia is a venture-backed, self-serve B2B research platform that’s built on nearly one billion professional firmographic and demographic records. We use AI and big data extensively to match the right candidates with research opportunities that they are compensated for, benefiting everyone that is involved. Our platform is the centerpiece for any good B2B market research strategy, not only powering the data but also giving our customers all the tools they need to execute on their research.

We are regarded as a highly innovative, challenger brand in the research technology space, disrupting what was traditionally thought possible with B2B market research, which has historically been very manual and human-driven. Our ultimate goal is to democratize this technology for everyone while staying at the bleeding edge of innovation.

B2B market research is key to the development and improvement of all products and services out in the world. Our customers use Emporia to collect on-demand insights for new products, service development, sales enablement, competitive analysis and more. Companies like Amazon, Meta and Google rely on Emporia to collect insights to make critical strategic decisions to improve their own products and services.

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The Role

As a Project Delivery Associate, you will be the right hand to our client solutions team and an essential force behind day-to-day business operations. You will help scale our book of business of enterprise customers by delivering top-quality service for their studies and connecting them to the right participants for their projects. 

This role is fast-paced and highly operational, blending internal team support, project management, and lighter-touch customer service. You will spend most of your time supporting customers' projects and helping them connect to participants. 

We’re looking for someone who is detail-oriented, proactive, and thrives in a fast-paced startup environment. Ideal candidates have experience in executive support, operations, or project management roles and are excited to wear multiple hats in a growing team.

Responsibilities

• Provide high-level administrative and operational support to Emporia’s Client Solutions team, including launching new projects, sourcing participants, tracking progress, and performing project reconciliations
• Work directly with enterprise customers to fulfill time-sensitive requests and ensure seamless connections with research participants
• Manage the day-to-day operations of our study invitation engine, ensuring accurate targeting and timely distribution
• Maintain a high standard of confidentiality and professionalism while handling sensitive information and high-impact projects

Who You Are

• You have 2+ years of experience in executive support, project management, or business operations
• You are detail-oriented, organized, and proactive—someone who gets things done without needing to be asked twice
• You have exceptional communication and coordination skills
• You thrive in fast-paced, ambiguous environments and love bringing order to chaos
• You’re resourceful, solutions-oriented, and always looking to improve systems and processes
• You are passionate about supporting a growing team and building something from the ground up

Benefits

• Competitive salary
• Paid sick leave
• Regular company holidays
• Funded by top VCs in NYC, Boston and New Orleans